Sprint weeks

Pricing is for one Sprint Week which provides you with a Team of Two engineers. If you would like, additional engineers can be added to each sprint at an additional cost of half the weekly rate per engineer. Here's how it works. If you tell us it's only 3 weeks of work, we bill you at the rate of $10k a week. If you continue working with us, we'll lower the rate to $8k once you hit the fifth week. If you tell us you'll need over 4 weeks from the start, you get the lower rate of $8k the entire time. Snazzy, huh?

Planning Day

Although our normal development process includes ongoing Agile planning, if you'd like a great up-front plan and estimate, one of our startup experts will spend a day breaking your system requirements down into feature tickets that are suitable for developers to begin coding your application. We'll use our technical and product experience to help guide you towards a great minimum viable product (or to the next milestone on your project's roadmap) so that you get the most value for your dollar.

You'll walk away with a full list of tickets for any engineering team to implement as well as detailed estimate for how long your project will take. The planning process for most projects will take one day of work, but complex projects can take an additional day or two. The fee is $2,000/day for planning.

Urgent Work

Work done after-hours (outside 9 AM - 6 PM ET) or during a non-sprint week -- is $500 an hour per engineer. Yes, the rate is high. We try to avoid pulling our engineers off other projects or making them work at night, which is why it is priced this way. We know that urgent work isn't always avoidable, so we do provide pricing to handle it if the situation comes up.

Payment Methods

We accept payment via a credit card that is kept on file. This allows us to do billing and payment just prior to the start of each work cycle. If you have a special circumstance that will not allow payment by credit card, let us know and we will work with you to find a solution.

If you've got any questions about our pricing, give us a call at 877-823-8808 or email us at info@cloudspace.com. We'd love to hear from you.

Operations

Our operations team works with our engineers or your team to handle system administration tasks, avoid unplanned outages, and to respond to outages should they happen. We create a runbook with information for responding to issues and architecture information on your setup, and use monthly hours for responding to any incidents. We also work with you to monitor your systems for uptime, as well as resource usage and application usage. This helps us prevent outages and plan for when you'll need new hardware to keep up with your growth.

Runbook development

$10,000 one-time fee; free for Cloudspace clients; required for operations support; includes:

  • ops review
  • deployment
  • tech stack review
  • server config review and diagramming
  • general error checking

Business-hour response (9 AM - 6 PM Eastern Time Zone)

$2,000/month

  • 10 hours/month of ops time
  • monitoring for up to 10 servers
  • capacity planning and review (does not count towards 10-hour limit)
  • monthly runbook update with your team (est 5 hours, does not count towards 10-hour limit)
  • additional hours are $250/hour

24-hour response

$5,000/month

  • 20 hours/month of ops time
  • monitoring for up to 20 servers
  • capacity planning and review (does not count toward 20-hour limit)
  • monthly runbook update with your team (est 5 hours, does not count towards 20-hour limit)
  • additional hours are $300/hour